Effective Date: August 3, 2026
Last Updated: August 3, 2026
Liberty Roofing Professionals (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit libertyroofingprofessionals.com (the “Site”) or use our roofing services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Site.
1. Information We Collect
Information You Provide to Us
- Contact details such as your name, mailing address, property address, email address, and telephone number.
- Project information you submit through quote requests, inspection requests, contact forms, or financing inquiries, including photographs of your property or roof.
- Communications including emails, text messages, chat messages, and call records or voicemails you send to us.
Information Collected Automatically
- Usage data such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
- Cookies and similar technologies used to operate the Site, remember your preferences, and measure traffic and performance.
Information From Third Parties
We may receive information from insurance carriers, financing partners, contractors, suppliers, or advertising and analytics providers in connection with your project or your interaction with our ads.
2. How We Use Your Information
- To respond to inquiries and provide estimates, inspections, and quotes.
- To schedule, perform, and support roofing installation, repair, and maintenance services.
- To process payments, financing applications, warranties, and insurance claims.
- To send service updates, appointment reminders, invoices, and administrative messages.
- To send marketing communications where permitted, which you may opt out of at any time.
- To improve the Site, our services, and our customer experience.
- To detect and prevent fraud, protect our rights, and comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
- Service providers such as subcontractors, material suppliers, scheduling and CRM platforms, payment processors, and IT or hosting vendors who perform services on our behalf.
- Financing and insurance partners when you request financing or when we assist with an insurance claim.
- Legal and safety reasons when required by law, subpoena, or to protect the rights, property, or safety of our company, our customers, or others.
- Business transfers in connection with a merger, acquisition, financing, or sale of all or part of our business.
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to operate and analyze the Site. Most browsers allow you to refuse or delete cookies through their settings. Disabling cookies may limit some features of the Site. We may also use third-party analytics and advertising services that set their own cookies subject to their own privacy policies.
5. Text Messaging and Phone Calls
Providing a telephone number does not, by itself, constitute consent to receive text messages. Where offered, customers may separately and voluntarily opt in to receive customer-care text messages by selecting the unchecked SMS consent box on our contact form. These messages may include information about estimates, appointments, and requested roofing services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase. Consent to promotional or marketing text messages is requested through a separate, optional, unchecked checkbox.
6. Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, including to satisfy warranty, contractual, accounting, tax, and other legal requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
- Access and correction. You may request a copy of the personal information we hold about you or ask us to correct inaccuracies.
- Deletion. You may request that we delete your personal information, subject to legal and contractual exceptions.
- Marketing opt-out. You may unsubscribe from marketing emails using the link in any message, or by contacting us directly.
- Do Not Track. Our Site does not currently respond to browser Do Not Track signals.
To exercise any of these choices, contact us using the details in Section 12. We may need to verify your identity before responding.
9. Third-Party Links
The Site may contain links to third-party websites, including manufacturers, financing providers, and social media platforms. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.
10. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact us:
Liberty Roofing Professionals
Columbus, GA 31904
Phone: +1 (706) 389-9637
Email: support@libertyroofingprofessionals.com